by JeffBet |
Date of Publishing: 23 May 2025

Finding Help: Support for Responsible Gaming at JeffBet

Here at JeffBet, we are committed to making sure you have as much help as possible available when it comes to finding support for gambling problems.

We have many options for you when it comes to reaching out, including live chat, email and other channels, while we also work closely with trusted organisations such as GamCare to ensure that as much specialist guidance is available as possible.

Seeking assistance early can help to prevent you from developing major problems that can spiral out of control and this is a positive step forward to ensuring a safer gambling experience.

JeffBet’s GameGuard Hub is your ultimate resource when it comes to equipping you with as much information regarding responsible gaming.

You’re Not Alone: Find The Support You Need Here

To make sure you can access the right kind of support, keep reading to see the options that yuo have available to you here at JeffBet.

Why Support Matters

There are many reasons why support matters when it comes to safe and responsible gaming and this is a shared and confidential experience between you and us here at JeffBet.

Getting the right type of support as early as you can is crucial and can help to prevent major problems further down the line. As such, JeffBet’s team and associated organisations are here to give you the support that you need.

JeffBet’s Support Options – A Quick Message Away

Below, you will find all of the different ways that you can reach out confidentially to us for the support that you need.

Live Chat

Our live chat resource links you up to highly trained experts here at JeffBet and you are able to start a conversation on any page via the chat icon. While we may be a bit busier in peak hours, you will still be through to one of us within 10 minutes. If you do find yourself waiting, explore our GameGuard Hub where you may find helpful information about your concerns.

Email Support

If you prefer to contact us via email, rest assured that your concern will be handled in a discreet and prompt manner. This is a great channel for less urgent enquiries, or indeed as a follow up to a live chat.

GameGuard Hub

Our extensive and informative GameGuard Hub provides you with highly detailed and easily digestible content related to every issue about safer and responsible gaming. These include step-by-step guides, and in-depth articles that explore the main issues associated with safer gaming.

Trusted UK Organisations – Find Expert Help Beyond JeffBet

As well as the help that we have available to you here at JeffBet, you can get in touch with industry-recognised UK organisations, which are experts in the field of responsible gaming and providing the specialist assistance that you need.

GamCare

Spacialist organisation in providing you or anyone you know with the assistance that you need, confidentially and for free.
Reach out to the helpline: 0800 8020 133 (all calls are free and will not appear on your bill)
Live chat and WhatsApp are available to you both day and night.
There are forums that you can access which offer insights from others who have experienced or are experiencing the same problems as you or someone you may know.
Website: www.gamcare.org.uk

BeGambleAware

Here you can find expert advice and support that will help you to make informed decisions about your gambling.
You can find confidential and free advice if you are worried about your own gambling activity or anyone who you know.
24/7 free, national gambling helpline: 0808 8020 833
Website: www.begambleaware.org

National Gambling Helpline

This is run by GamCare and is a 24/7 helpline that connects with you immediate assistance for crisis support.
Live chat is available to you via the GamCare and BeGambleAware websites.
You can find this available in over 200 languages.

National Problem Gambling Clinic

Gain access to a specialist NHS clinic if you need urgent clinical support or therapy.
Website:cnwl.nhs.uk/services/mental-health-services/addictions-and-substance-misuse/national-problem-gambling-clinic
Call: 020 7381 7722

Working Together: JeffBet’s Partnerships For Safer Play

Here at JeffBet we work with a number of organisations to make sure that you are able to enjoy your experience in a safe environment and have all of the tools you need in order to do so.

How JeffBet Works With UK Organisations

You will find that we link directly to GamCare, BeGambleAware and the National Gambling Helpline right here in our GameGuard Hub.
Our staff engage in regular training that is informed and driven by best practices of some of the UK’s leading organinsations.
We review our safer gambling tools regularly to ensure that we are upholding best practices and regularly engage experts to make sure that we do so.
We are committed to identifying erratic gambling behaviour and recommending referrals if this becomes necessary.

The GameGuard Hub: Your Pivotal Resource

Your one-stop destination for every responsible gaming tool and resource.
Gain access to practical advice, tools and other resources committed to providing a safer gaming experience.
We update this on a regular basis with advice, new tools and expert tips.

Take The First Step And Reach Out – What You Can Expect

Once you decide to take that first step, which is an enormously, positive sign you will find that this is the best thing that you could have done.

Reassurance And Confidentiality

Everything that you say is completely confidential and free from judgement.
Support is provided both for you and someone who you are worried about.
We assist with any issue both big and small – reaching out early is a great sign.

What Happens Next?

You will find that your concerns are listened to and you will be guided through the options that you have available.
The support that you will find includes self-help, treatment referrals and practical steps designed for safer gaming.
If you need follow-up support, ongoing help and check-ins are on offer.

Your Support Network Is Here

JeffBet is committed to helping you with any problems that you may have and we encourage you not to wait until this becomes a major concern.

You can access our live chat function or get in touch via email, while our GameGuard Hub provides further, practical guidance about safer gambling. We also encourage you to reach out to national organisations for specialist advice.

About the Author

Author: JeffBet

JeffBet is an online gambling company founded in 2022. Its product offerings are online casino, online slots, live dealer games, table games and sports betting. The organisation holds regulatory gambling licenses in the UK and Malta.

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