by JeffBet |
Date of Publishing: 26 May 2025

Need Help? Contacting JeffBet Support

GameGuard Hub

At JeffBet, we take pride in our helpful and easily accessible customer support team. Our team is always on hand to help and answer your queries. Whether this is a quick query about a bonus or you want to know how to withdraw cash, our support team is available 24/7.

To learn more about the customer support available at JeffBet, read on.

Our Live Chat Support

The easiest way to get in touch with the team here at JeffBet is via our live chat service. This is one of the most popular customer support methods and it is easy to see why:

Speak to our team quickly
Chat with a real member of staff for a personalised service
Easily accessible with just the touch of a button

How to Access Live Chat Support at JeffBet

To access live chat support at JeffBet, follow these steps:

Visit JeffBet.com
Click on the green live chat icon at the bottom right-hand side of your screen
Choose to send a message or search for help using the taskbar
Chat with ‘Fin the Bot’ chatbot or speak to a real team member if you prefer

In just a few quick and easy steps, you can get your query answered at JeffBet. Our live chat service is open 24/7, 7 days a week, and all queries are normally answered within a few minutes.

Top Tip – Use our live chat service for quick queries, such as an account login problem or a banking deposit query.

Send Us An Email

Another way to easily get in touch with the team here at JeffBet is via email. Here’s everything you need to know about contacting us with this method:

Email us at customersupport@contact.instantgamesupport.com
We aim to respond to all emails within 24/48 hours

Top Tip – Use our email support to send verification documents or queries about withdrawal delays and cancellations.

Visit Our Help Centre

Before contacting our live chat or email customer support, don’t forget to take a look at our help centre. Here, you can find the answers to 100+ queries. Topics you can find in our help centre include:

Bonuses & Promotions
Sports Queries
Deposit & Withdrawal
Games
My Account
Technical Issues
Verification
Responsible Gaming
Horse Racing
Bingo

Our help centre should be the first point of contact for any questions you may have when gambling online at JeffBet.

Queries Our Support Team Can Help You With

No matter what your issue is when playing at JeffBet, our team can help. Some of the most common types of queries we can help you resolve include:

Deposits and withdrawals – our team can help you:

Make a payment
Provide guidance on minimum deposit limits
Fees
Delayed/declined payments

Bonuses and promotions – our team can help you:

Bonus terms and conditions
Issues with activating free spins
Issues with bonus cash not being credited

Account problems – our team can help you:

Reset your password
Update contact details
Update your personal information

Technical issues – our team can help you:

Mobile gaming issues
Games not loading
Pages not loading

At JeffBet, we are licensed and regulated by the UK Gambling Commission. We put a huge focus on our players and ensuring they have an exciting, fun and responsible gaming experience when playing at our online casino. Get in touch with our team today if you have any questions about JeffBet and want to get started playing today.

About the Author

Author: JeffBet

JeffBet is an online gambling company founded in 2022. Its product offerings are online casino, online slots, live dealer games, table games and sports betting. The organisation holds regulatory gambling licenses in the UK and Malta.

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